Our service users are involved in every aspect of delivery, ranging from volunteering at the hubs, taking part in events, documenting and collating evaluation data and identifying support links to complement FACT service provision. In 2017/18 our volunteers donated 9200 hours of their time to help FACT deliver our services, that equates to 177 hours per week or 4.7 full time equivalent members of staff.

Cancer Facts and Figures

In 2015, there were 2.5 million people living with cancer in the UK rising to 3 million by 2020 when it is forecast that one in every two people will receive a cancer diagnosis and in the North East you are 13% more likely to be diagnosed with cancer than in London.

Largely due to a growing and ageing population, the number of cancer cases is projected to rise by more than 40% to around 514,000 new cases per year in 2035, with a greater increase in men than women.


Breast Cancer is the most common form of cancer in the UK and by far the most common cancer in women. So nearly 1/3 of all new cancers in women are breast cancers.

One-year and five-year relative survival for lung cancer, bowel/colon cancer, female breast cancer and prostate cancer are more useful figures.

Service demand has increased due to higher survival rates at Year 1 & Year 5

Figures from - Mortality Data for 2010 (Cancer Research UK 2013).



Over the past 10 years FACT have engaged with beneficiaries, local communities, voluntary groups, businesses, schools, local authorities, stakeholders, and health care professionals to ascertain their views on what services they would like us to provide and where our services should be delivered. All of this ensures there’s no duplication in efforts and gaps in provision are met.

The number of people accessing FACT’s services continues to grow each year and our delivery of support sessions increased 42% from 8,000 in 2017 to 12,670 in 2018.

Our charity shops footfall gives us the opportunity to discuss and raise awareness of the support we can offer. Most of our charity shops have a community hub attached so that local people can access our services more local to them.

We can predict that we will see an increase in volunteer engagement from 215 individuals in 2017/18 to 300 in 2018/19.

We have an active social media medium with just short of 350,000 interactions since 1st January 2019.